Integration of digital technology
Technology creates fundamental changes in business models.
Increase conversion rate by 90%
HLC
Story:
HLC sells expensive bike parts. For a long time, they only accepted orders by phone and email. The company discovered that visitors have been on the site for a long time but do not place orders, and they connected a live chat for a consultation. This simple solution has turned thousands of passing leads into new customers.
Region:
Canada
Industry:
Retail
Company size:
300
Increase conversion rate by 90% 10x sales and 20x stock price
Adobe
Story:
Adobe is known for Photoshop or PDF, but few remember that the company only distributed its products through licenses and CDs. After the crisis in 2008, Adobe made a risky transition from a license-based company into a cloud-based company. This momentum helped Adobe stay afloat in a new era of the digital economy and integrate new products into its ecosystem.
Region:
United States
Industry:
Software
Company size:
22 000
Asia's Best Digital Bank by Euromoney
Ping An Bank
Story:
Ping An Bank is a Chinese bank located in Shenzhen. Like many other businesses, they encountered the COVID-19. Aiming at keeping the high level of growth, Ping An Bank focused on its technological advantages built before the outbreak. As the bank developed fully online access and contactless services, it increased the number of customers by almost 12% during the first half of 2020.
Region:
China
Industry:
Banking
Company size:
38 000